We are now using a new online consultation service - Patient Triage, Please be aware that online consult will no longer be in use as of 1st April 2022
Patient triage is a great way for you to contact The Bridge Surgery for non urgent medical or administrative requests.
It is simple to fill out so please do give it a go, if you need to contact us.
Patients will only need to submit answers to three questions for a medical request, so it should save you time.
We really think it is easier for most people than waiting on hold to speak to a receptionist but would love to hear your feedback.
If you don't have access to the internet, or find it difficult to use a computer or smart phone then please contact reception as usual..
Please click the blue banner at the top of our home page to try out patient triage today
Our surgery is participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.
If your symptoms could be resolved by a consultation with one of the local community pharmacists instead of the GP, we have asked our reception staff to give you a same-day referral to a local pharmacy of your choice. If the pharmacist advises that your symptoms do require an assessment by a GP they will contact us and we will ensure you are assessed.
We think this is a great service. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians very experienced in treating minor illnesses – we don’t think you’ll look back. This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional
New Shared Care Record delivering better, safer care for all our patients
We wanted to let you know that we are finally connecting our systems to offer joined-up health and care records, which will enable better, safer care and treatment for all our patients.
As a GP, it is difficult to provide joined-up care with so many separate systems for handling patient information. These were not connected, meaning that you often had to repeat your story each time you received care at a different organisation, or with a different health professional. The Shared Care Record means up-to-date records will be immediately available to professionals caring for you as a patient, when you need direct care.
It will mean, for instance, a doctor in a hospital, or a paramedic who attends a 999 call will be able to confidentially access the same crucial information that we can at the Practice, such as details of any allergies and current medications, bringing potentially life-saving benefits.
Robust security measures are in place to protect your health information and all staff must follow the law on keeping your information confidential.
The Shared Care Record is not the same as the General Practice Data for Planning and Research Directions (GPDPR), which is a national NHS Digital initiative to use GP practice data for research and planning purposes.
The Shared Care Record is a local initiative to share information with organisations directly involved in your care to ensure that you receive prompt and appropriate treatment when you need it.
For more information, please visit: https://herefordshireandworcestershireccg.nhs.uk/health-services/shared-care-record
see the latest guidence from the Worcestershire and Herefodshire local medical commitee
we have been alerted to a new fraud scam directed to patients eligible for the coronavirus vaccine, please follow the find out more link to see what to look out for and how to protect your data
RECRUITING NOW for COVID–19 Vaccination Programme across Worcestershire Your County Needs YOU!
have you been referred on a two week wait? you see the latest Information you need to know
The Hereforshire and Worcestershire Local Medical Commitee have no issused to advice on those sheilding due to testing positive for COVID-19 in the majority of cases you do not need to obtain a sick/fit note from your GP if you find you need longer than 14days to recover from the illness
Due to covid-19 pandemic, a variety of services within the NHS have been put on hold but with the easing of lockdown restrictions, we can now announce that the breast cancer screening service is now set to resume
Social Prescribing is a service provided at your GP surgery by Worcestershire Association of Carers. This service is to help people with life’s challenges. Social Prescribers give time, compassion, and a safe space to find out what really matters to you.
BEWARE OF SCAMMERS
There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS.
Unfortunately, fraudsters are targeting these circumstances to take advantage of public fear and concern
We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.
Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.
If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.
Recently west midlands GP practices have been altered to counterfeit calls, texts, and letters with regards to COVID-19 being sent to patients if you suspect something untoward or not expecting any correspondence please contact the practice directly or contact Action Fraud to make an official alert.
COVID-19 The advice in your region:
England | Scotland | Wales | Northern Ireland | Ireland
Stay at home to stop coronavirus spreading
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
shopping for basic necessities, for example, food and medicine, which must be as infrequent as possible
one form of exercise a day, for example, a run, walk, or cycle – alone or with members of your household
any medical need, or to provide care or to help a vulnerable person
traveling to and from work, but only where this absolutely cannot be done from home
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimizing time spent outside of the home and ensuring you are 2 meters apart from anyone outside of your household.
There is separate advice about:
staying at home if you're at high risk of getting seriously ill from coronavirus
staying at home if you or someone you live with has symptoms of coronavirus
Symptoms and what to do
Do not leave your home if you have either:
a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
To protect others, do not go to places like a GP surgery, pharmacy, or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Call NHS 111 if you’ve been in mainland China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, or Thailand and have a cough, high temperature, or shortness of breath within 2 weeks of returning. Or if you have a cough, high temperature, or shortness of breath after being in contact with someone with a confirmed case of coronavirus.
As part of new initiatives to be implemented within the practice we are now offering one single appointment to provide an annual review to patients with multiple chronic conditions, for example, patients with Coronary Heart Disease and Diabetes will be seen once annually rather than attending the surgery several times to review each condition.
All annual review invitations will now be sent out in line with the month of your birth, in some cases, this may appear you are either called early or possible later than expected please bear with us whilst this new initiative is rolled out
Did You Know?
If you suspect you may have a Urinary Tract Infection (UTI) you don't have to see your GP you can simply hand in a Urine sample at the reception it will then be tested by a practice nurse and referred to a GP is a prescription is required - You must call after 4:30 pm for your result
Unfortunately, we can no longer supply sample pots but these can be purchased from any local pharmacy or you can use any sealed sterile container from home
Please note we can not accept samples over the counter after 12:00 pm all samples including those requested by a GP must be handed in before this time. Thank you
We are now able to offer both early morning appointments 7:30 am and evening appointments starting at 6:30 pm for blood please ask at reception for more details
Book in by March 1st to stay covered this flu season
Why do I need my flu jab?
Influenza viruses are constantly changing. The flu
vaccine is reviewed each year and updated as needed, to keep up with changing viruses and help protect you against any new strains. You are entitled to a free flu vaccine in surgery if you are:
65 years old or over
Have long term medical conditions, such as asthma or diabetes